Today, being present on social media platforms creates a big difference in terms of brand identity and perception. You can observe that even global brands and organizations value their online community and try to increase the engagement of their brand’s online community.
If your goal is to build an online community and customer loyalty along with it, there are various community management practices that you can implement as the more prominent brands do. We explained the best community management practices with examples in our previous article, feel free to check it out!
Once you decide which practices fit your brand goals, you must use community management software to implement them effectively. In this article, you’ll find a list of top community management platforms with brief reviews, key features, and pricing details. Keep reading to choose the best community management tool for your brand and community!
Page Contents:
- What Is Community Management Software?
- What Is The Purpose Of Online Community Management Software?
- How Much Does A Community Management System Cost?
- Here Are The Top 30 Community Management Software
What Is Community Management Software?
Community management tools help you build a community and increase community engagement in your brand or organization. With community management software, you can create an online space for community members where they can interact with your organization.
Community management tools enable constructive dialogue that can result in a significant increase in customer engagement. This way, your community can address support issues and you can measure customer satisfaction. In the end, having strong relationships with your community members is inevitable.
What Is The Purpose Of Online Community Management Software?
Community management software helps organizations and brands manage their online communities effectively. Here are some of the key features and functions of typical community management software:
Content management: Community management software allows you to create and manage content for your community, such as articles, blogs, and forums.
Member management: You can use community management software to manage your members, including their profiles, activity, and engagement.
Communication tools: The software provides communication tools that allow you to send newsletters, notifications, and messages to your members.
Analytics: You can track and analyze your community’s performance and engagement with the help of analytics tools, which provide valuable insights into user behavior, and content performance for community managers.
Integration: Community management software can be integrated with other tools and platforms, such as social media management platforms, marketing automation, and customer relationship management systems.
How Much Does A Community Management System Cost?
The cost of a community management system can vary depending on the specific features and functionalities required, as well as the size of the community and the vendor providing the system.
Some community management systems are free or have a freemium model with limited features, while others can cost several thousand dollars per year for larger communities or those with more advanced features.
Some common pricing models for community management systems include:
- Monthly or annual subscription: The cost of these kinds of pricing plans is based on the number of users or members in the community.
- Per-user pricing: The cost of these kinds of pricing plans is based on the number of people that will be using the software.
- Custom pricing: These kinds of pricing plans are based on personal customization tailored to your community’s needs and requirements.
It means that you should research different online community management system companies and compare their pricing models to find the best community management tools that meet your organization’s needs and budget. But you’re lucky to be here because we already did that for you! Keep reading below!
Here Are The Top 30 Community Management Software
Here is the list of the 30 best community management software with quick reviews, key features, and information about their pricing plans so that you can compare this software and decide which one will work best for your current community management strategy.
1- Raklet
Raklet is the best community management software for small businesses as well as non-profits, associations, and clubs to manage their communities and events. It offers features such as membership management, event management, online payments, and email marketing. Raklet can be customized and integrated with other business tools and several social media platforms.
Best for: Non-profit organizations, clubs, associations, and educational institutions.
Key features: Membership management, contact management, event management, CRM, data analysis, reporting, and email marketing,
Pricing: Raklet offers both a free trial and a free version. The premium plan cost starts from $49/month depending on specific features and the level of customization needed.
2- Uuki
Uuki is a cloud-based community management software that helps small businesses manage their customer interactions, communication, and lead generation. It has a user-friendly interface and offers integration with third-party tools such as Zapier and Mailchimp. Its customizable features allow businesses to create a personalized experience for their customers.
Best for: Small businesses in the service industry, such as real estate, consulting, and healthcare.
Key features: Community management, lead generation, email marketing, appointment scheduling, and task management.
Pricing: Uuki offers both a limited free plan. The basic plan cost starts from $9.99/month. You can check their other monthly and annual plans.
3- Mighty Networks
Mighty Networks is a community management software that enables businesses and creators to build their online communities. It also has a mobile app for community members to access content and engage with the community on the go.
Best for: Creators, coaches, and small business owners who want to build and engage with their communities online.
Key features: Community building tools, content creation, events management, messaging, and online courses.
Pricing: Mighty Networks offers a free trial. The premium plan cost starts from $81/month. You can check their other monthly and annual plans.
4- StellarUp
StellarUp is a cloud-based community management tool designed to help businesses and organizations host online events and webinars. Its key features include registration management, customizable event branding, real-time analytics, Q&A sessions, and breakout sessions.
Best for: Businesses and organizations of all sizes that want to host virtual events.
Key features: Registration management, event management, branding, real-time analytics.
Pricing: StellarUp doesn’t offer a free trial and has a setup fee and monthly subscription fee. Also option for training and consultancy services.
5- Bettermode
Bettermode is a robust community management software that helps businesses simplify the customer experience, improve customer engagement, and have strong customer relationships. With Bettermode, product teams can collect ideas and feedback while customer support teams can build resource centers and knowledge bases. And marketing teams can communicate with customers, organize events, and scale content generation.
Best for: Small to medium-sized businesses.
Key features: Customer engagement, online community management, all-in-one dashboard, email integration, multilingual support, contact management, and Q&A tools.
Pricing: Bettermode offers a demo version. The advanced plan costs $599/month. You can check their customizable enterprise plans.
6- BigMarker
BigMarker is a cloud-based community management software designed to help businesses and organizations host virtual events, webinars, and online meetings. Its intuitive interface and comprehensive features make it a popular choice among community builders.
Best for: Businesses and organizations of all sizes.
Key features: Customizable event branding, interactive polls, Q&A sessions, analytics, and screen sharing.
Pricing: BigMarker offers a free trial. After the free trial ends, the premium plan cost starts from $79/month for up to 100 participants. You can check their other monthly and annual plans.
7- ToucanTech
ToucanTech is a cloud-based community management tool specifically designed for schools, universities, and non-profit organizations to manage their alumni networks, events, fundraising, and communications. It also offers a free trial and mobile app access for community members to stay connected on the go.
Best for: Educational institutions and non-profit organizations of all sizes that want to build and engage with their alumni and donor networks.
Key features: Contact management, event management, email and SMS marketing, online payments, and fundraising management.
Pricing: ToucanTech offers a free trial. After the free trial ends, the premium plan cost starts from $3,000/year. You can check their other monthly and annual plans.
If you’re looking for a more affordable alternative to ToucanTech, make sure to read our comparison post!
8- Café
Café is a community management tool that boosts the feeling of belonging across teams through in-person meetings. It helps your teams build authentic relationships in a remote or hybrid workplace. You give employees better visibility over “who’s where” and “who’s who” segments and encourage them to connect with interest-based events. It also can be integrated with popular communication tools and calendars.
Best for: Start-up companies that have a remote team distributed across the world.
Key features: Event management, booking, location management, user profiles, and analytics.
Pricing: Café offers a free version. The basic premium plan cost starts from $5/per seat when billed annually. You can check their other monthly and annual plans.
9- Threado
Threado is an all-in-one community management platform for your brand’s community. It helps you create a highly engaging community experience for your users easily. It has an actionable dashboard where you can see more than engagement metrics. You can get insights, automate workflows, and activate members across other platforms such as Slack, Discord, and more.
Best for: Organizations and nonprofits that want to increase their community engagement.
Key features: Automating workflow, membership management, analytics and reporting.
Pricing: Threado offers a free version. The basic premium plan costs $199/month. You can check their other monthly and annual plans.
10- Mobilize
Mobilize is a robust community management software that helps organizations manage their communities, events, and communications. It helps you manage contacts, events, email marketing, and volunteers.
Best for: Businesses, non-profit organizations, and political campaigns of all sizes that want to build and engage with their communities.
Key features: Contact management, event management, branding, email and SMS marketing, online payments, and volunteer management.
Pricing: Mobilize offers a free trial. After the free trial ends, the premium plan cost starts from $500/month. You can check their other monthly and annual plans.
If you’re looking for a more affordable alternative to Mobilize, make sure to read our comparison post!
11- Discourse
Discourse is an open-source community management software designed to create online discussion forums for businesses, organizations, and online communities. It also offers a hosted version for users who prefer not to manage the software themselves.
Best for: Businesses, non-profit organizations, and online communities that want to host discussion forums
Key features: Customizable themes, user profiles, private messaging, moderation tools, and support for multiple languages.
Pricing: Discourse offers a free version with limited features. The premium plan cost starts from $100/month. You can check their other monthly and annual plans.
If you’re looking for a more affordable alternative to Discourse, make sure to read our comparison post!
12- Common Room
Common Room is a community management software designed to assist community managers in interacting with their online groups effectively. It also offers integrations with third-party tools like Slack and Zapier, making it easy to manage community activities.
Best for: Online community builders, including creators, educators, and coaches.
Key features: Customizable profiles, event management, private messaging, content moderation, and analytics.
Pricing: Common Room offers a free version with limited features. The premium plan cost starts from $25/month. You can check their other monthly and annual plans.
13- Vesta
Vesta is an all-in-one online community management tool for brands. It helps marketers build a thriving community around their brands. It also enables marketers to mobilize their consumer audiences in a single place.
Best for: Small to medium-sized businesses and organizations.
Key features: Community building, contact management, customer analytics, social network and email integration.
Pricing: Vesta offers a free demo. However, their pricing plans are not publicly available. So, you should contact the vendor for a quote.
14- Glue Up
Glue Up is a cloud-based community management software designed to help businesses and organizations manage their events, membership, and CRM all in one platform. Its key features include event registration, event management, membership management, CRM, and email marketing.
Best for: Businesses, associations, and organizations looking for an all-in-one platform to manage their events and membership.
Key features: Event registration, event management, membership management, CRM, and email marketing.
Pricing: Mobilize offers a free plan for up to 50 contacts. The premium plan cost starts from $149/month for up to 2,000 contacts. You can check their other monthly and annual plans.
If you’re looking for a more affordable alternative to Glue Up, make sure to read our comparison post!
15- PeerBoard
PeerBoard is a community management software designed to help businesses, organizations, and online communities manage their user engagement, communication, and collaboration. It provides a customizable platform for creating and managing various types of communities, such as forums, Q&A sites, social networks, and more.
Best for: Businesses and organizations that want to create and manage their online communities, including startups, SMBs, and enterprise-level companies.
Key features: Community moderation tools, user profile management, custom branding and theming options, analytics and reporting,
Pricing: PeerBoard offers a free trial. After the free trial ends, the basic plan cost starts from $29/month. You can check their other monthly and annual plans.
If you’re looking for a more comprehensive alternative to PeerBoard, make sure to read our comparison post!
16- Viafoura
Viafoura is a cloud-based community management software designed to help media companies and online publishers manage and engage with their audiences. It provides a suite of tools for managing comments, user-generated content, user profiles, social sharing, and more. It is ideal for companies looking to increase user engagement, drive traffic, and monetize their content.
Best for: Media companies, publishers, and content creators who want to build and manage an engaged community around their content.
Key features: Real-time moderation, audience insights and analytics, personalization, gamification, content discovery, and social media community management.
Pricing: Pricing for Viafoura is not publicly available, and interested customers are advised to contact the vendor for a quote.
17- Disciple
Disciple is a community management software designed to help individuals, creators, and businesses build and manage their own online communities. It provides a customizable platform for creating and managing various types of communities, such as social networks, membership sites, discussion forums, and more.
Best for: Entrepreneurs, creators, and businesses that want to create their own online communities around a product, service, or niche interest.
Key features: Custom branding and theming options, member profiles and activity feeds, content moderation tools, analytics and reporting
Pricing: Disciple offers a free trial. After the free trial ends, the basic plan cost starts from $49/month. You can check their other monthly and annual plans.
If you’re looking for a more comprehensive alternative to Disciple, make sure to read our comparison post!
18- Rungway
Rungway is a community management software designed to help organizations foster meaningful conversations between employees and promote a culture of support and collaboration. It provides a platform for employees to seek and give advice and support, as well as for managers to receive feedback and improve their leadership skills.
Best for: Organizations and businesses that want to create a more open and supportive workplace culture.
Key features: Confidential messaging system, personalized advice and support, peer-to-peer coaching, data analytics and reporting.
Pricing: Rungway offers a free trial. However, pricing for Rungway is not publicly available. So, you should contact the vendor for a quote.
19- Zapnito
Zapnito is a community management software designed to help businesses and organizations create and manage their own online communities, networks, and marketplaces. It provides a customizable platform for content creation and sharing, collaboration, networking, and monetization.
Best for: Businesses and organizations looking to create a community-driven platform for knowledge sharing, networking, and monetization.
Key features: User profiles and activity feeds, content management and publishing tools, discussion forums, event management, e-commerce and payment integrations, and analytics.
Pricing: Zapnito offers a free trial. However, their pricing plans are not publicly available. You should contact the vendor for a quote.
20- Memberium
Memberium is a community management software designed to help businesses and organizations create and manage their own membership sites and online courses. It provides a platform for content creation and sharing, user management, payment processing, and more.
Best for: Businesses and organizations looking to create and monetize their own membership sites and online courses.
Key features: Membership site creation tools, content protection and access control, payment integrations, user management and tracking, analytics and reporting.
Pricing: Memberium offers a free trial. Their paid plans start from $47/month. You can check their other monthly and annual plans. They also offer a 30-day money-back guarantee for new customers.
21- Higher Logic Vanilla
Higher Logic Vanilla is a community management software that provides a platform for building and managing online communities. It helps organizations engage with their audience, build loyalty, and gather valuable insights. The platform is designed to be user-friendly and customizable, with features that make it easy to set up and manage online communities.
Best for: Organizations looking to create an online community around their brand or product.
Key features: Discussion forums, social media integration, member profiles, content management, and analytics.
Pricing: Higher Logic Vanilla offers a free demo. However, their pricing plans are not publicly available. You should contact the vendor for a quote.
22- Circle
Circle is a community management software that enables businesses, creators, and organizations to build and manage online communities. It offers a flexible and customizable platform for content sharing, discussions, networking, and events.
Best for: Businesses and organizations that want to create an online community around their brand, product, or service.
Key features: Discussion forums, social media integration, member profiles, content management, analytics and reporting.
Pricing: Circle offers a free trial. After the free trial ends, the basic plan cost starts from $39/month for up to 250 members. You can check their other monthly and annual plans.
23- Habitate.io
Habitate.io is a community management software that provides a platform for businesses, organizations, and creators to build and manage online communities. It offers a suite of features designed to make it easy for community managers to engage with members, share content, and build relationships.
Best for: Organizations or content creators that want to build an engaged online community around their brand, product, or service.
Key features: Discussion forums, user profiles, messaging, analytics and reporting.
Pricing: Habitate.io offers a free trial. After the free trial ends, the premium plan cost starts from $49/month for up to 500 members. You can check their other monthly and annual plans.
24- Magentrix Customer Portals
Magentrix Customer Portals is a community management software that helps businesses and organizations build and manage online communities for their customers. It offers a suite of features designed to make it easy for businesses to engage with their customers, share content, and gather valuable insights.
Best for: Businesses that want to improve their customer engagement and provide a seamless experience for their customers.
Key features: Discussion forums, knowledge bases, document sharing, and case management.
Pricing: Magentrix Customer Portals offers a free demo. However, their pricing plans are not publicly available. You should contact the vendor for a quote.
25- inSided Online Community Platform
inSided Online Community Platform is a community management software that provides businesses with the tools to build and manage their own online communities. It offers a range of features such as discussion forums, user profiles, knowledge bases, and social media integration that help businesses increase engagement and retention.
Best for: Businesses that want to improve customer engagement, and create a community of users around their product or service.
Key features: Content moderation, analytics and reporting, and user segmentation.
Pricing: inSided Online Community Platform offers a free demo. However, their pricing plans are not publicly available. You should contact the vendor for a quote.
26- Influitive
Influitive is a community management software that allows businesses to create and manage customer advocacy programs. It offers a suite of features designed to help businesses build a community of advocates who can promote their brand, provide valuable feedback, and drive growth. It is ideal for customer success teams, marketing teams, and sales teams
Best for: Businesses that want to harness the power of customer advocacy to drive growth, increase customer retention, and improve their brand reputation.
Key features: Personalized engagement, gamification, rewards and recognition, and analytics and reporting.
Pricing: Influitive offers a free demo. However, their pricing plans are not publicly available. You should contact the vendor for a quote.
27- Orbiit
Orbiit is a community management tool but at its core, it’s an AI-powered matchmaking engine that brings communities or members together and increases engagement through 1:1 or group connections.
Best for: Organizations, clubs, alumni associations and non-profits.
Key features: Member management, contact management, customer engagement, custom user profiles, member matching, filtering, and brand loyalty.
Pricing: Orbiit offers a free demo. However, their pricing plans are not publicly available. You should contact the vendor for a quote.
28- Higher Logic
Higher Logic is a cloud-based community management software that helps organizations create and manage online communities. It offers a variety of features to support community engagement, including discussion forums, knowledge bases, event management, and email marketing automation. Higher Logic also provides tools for data analytics, member management, and integration with third-party applications.
Best for: Membership organizations, associations, non-profits, and businesses that want to engage with their members or customers.
Key features: Personalized content, gamification, social media integration, mobile optimization, and community moderation.
Pricing: Higher Logic offers a free demo. However, their pricing plans are not publicly available. You should contact the vendor for a quote.
29- JomSocial
JomSocial is a community management software designed for creating and managing social networks and online communities. It is a Joomla extension that provides a range of features for building online communities, such as customizable user profiles, groups, photo and video galleries, activity streams, and event management. JomSocial is highly customizable and can be tailored to fit various community types and sizes.
Best for: Businesses, organizations, and individuals looking to create a community platform for their members.
Key features: Advanced search and filtering, private messaging, notifications, social sharing, integration with third-party applications, and multiple language support.
Pricing: JomSocial offers a free trial. After the free trial ends, the standard plan cost starts from $99/month. You can check their other monthly and annual plans.
30- Hivebrite
Hivebrite is a community management software designed to help organizations create and manage online communities. It offers a range of features to facilitate community engagement, including customizable user profiles, discussion forums, event management, email campaigns, and fundraising tools. Hivebrite also provides tools for data analytics, member management, and integration with third-party applications.
Best for: Membership organizations, alumni associations, non-profits, and businesses looking to create a vibrant online community.
Key features: Customizable interface, social networking features, mobile optimization, advanced search and filtering, and community moderation.
Pricing: Hivebrite offers a free trial. After the free trial ends, the standard plan cost starts from $399/month. You can check their other monthly and annual plans.
Best Online Community Management Software: Raklet
Now that you know the benefits of an online community and how to build it from scratch, the next step is picking the best community software according to your needs.
As we have mentioned before, good community software will make this challenging process of launching a community much easier. If you pick the right software, it will organize and list all the important membership data for you, have membership tiers, a social network, and much more.
You certainly do not need to do everything manually, and using software like Raklet will help your community grow much easier. Raklet is an all-in-one community management software that helps communities all around the world make meaningful connections and have unique experiences.
With Raklet’s many features such as customizable forms, social networks, tags, and categories, it will be easy to create a unique experience for your members in accordance with your brand values. Check out our community software page for more information!
If you’d like to learn more about Raklet or if you have any questions, you can also schedule a demo. We would love to explain more about how you can launch your community with Raklet, our platform, and what we do to help communities all around the world.
For more articles about building a community and further tips & tricks, check out these links below:
