Things can get overwhelming when you run a business because you have to maintain good business and customer relationships with your contacts. But it is not easy to manage all your contacts effectively when you have a lot of tasks to do in a chaotic environment. That’s exactly the reason why you need contact management software!
Thanks to contact management software (CMS), you can store contact data securely, organize your contacts based on various segments, and access all of your contacts in a single place. For example, if you run a real estate agency, CMS can help you decide which of your contacts are potential homebuyers and which are potential sellers. Or you can use CMS to manage your leads and sales if you’re a small business owner.
If you’re in a similar situation, you should look for some effective contact CRM management systems. But you’re lucky to be here right now because we’ve listed the 30 best contact management software here, in this article. Keep scrolling below!
Page Contents:
- What Is Contact Management Software?
- What Is The Purpose Of A Contact Management System?
- How Much Does A Contact Management System Cost?
- Here Are The Top 30 Contact Management Software
What Is Contact Management Software?
Contact management software is a great tool for small businesses and organizations in terms of data storage, tracking data, and managing contact information. What makes contact management solutions an essential part of business life today is that you can do all of these things from a single platform, and you can share contact information with your sales team or external partners via all means.
Today, many businesses benefit from contact management features to promote leads, plan future marketing strategies, record customer interactions, distribute personal tasks, and get analytics.
What Is The Purpose Of A Contact Management System?
When we look at the features and benefits of contact management tools, there are three prominent purposes of contact management:
- Integrating all contacts from across channels in one place.
- Organizing and segmenting contacts based on various criteria.
- Tracking the interactions of your contacts or customers.
However, the functions of contact management software are not limited to those listed above. Here are the common features of contact management software that are heavily used by businesses:
Common Features Of Contact Management Software
→ Track daily interactions such as contact transfers, emails, and task schedules.
→ Import and export contacts between multiple data sources.
→ Search and filter contacts within the entire contact database.
→ Maintain a record of all contacts saved in the contact database, including details like last interaction, follow-up, and activities.
→ Add notes for specific contacts and set reminders for scheduled follow-ups.
→ Customize fields that are used for storing contact details so that you can get various contact details for different campaigns.
→ Share contacts with other apps such as Gmail and customer relationship management software (CRM).
How Much Does A Contact Management System Cost?
Most contact management systems on the market are priced on a monthly basis, and they differ by their maximum number of contacts. They can be categorized into three pricing groups based on their starting price.
Price ranges:
- $5–10 per month
- $15–30 per month
- $50+ per month
Remember that these pricing ranges are estimates for the entry-level packages of most products. If you are looking for a premium or enterprise-level package, you can jump to the list below.
Here Are The Top 30 Contact Management Software
We know it’s easy to get lost in search of the best contact management software for your business or organization. That’s why we decided to make this list, where you can find information about which software is best for what and how much it costs.
30. Less Annoying CRM
Less Annoying CRM is a basic contact management software specifically designed for small businesses. It helps you manage your contacts, leads, tasks, events, and much more in the same place. It has both web and mobile app versions.
Best for: Small businesses and organizations.
Key features: Shared contacts, contact database, segmentation, sales pipeline management, lead management, search and filter, data import and export, and great customer support.
Pricing: It offers a 30-day free trial. After the trial ends, Less Annoying CRM will cost you $15/month per user.
29. HoneyBook
HoneyBook is a cloud-based CRM software that speaks to freelancers. It helps freelancers or independent professionals manage their business contacts, sign contracts online, track tasks, and prepare invoices. It also has an easy-to-use mobile app.
Best for: Freelancers and independent business owners.
Key features: Electronic signature, task management, ready-to-use templates, CRM, reminders, team collaboration, workflow automation.
Pricing: It offers a 7-day free trial. After the trial ends, HoneyBook will cost you $19/month per user or you can see their special offers for annual plans.
28. Google Contacts
Google Contacts is a free contact management system where you can manage, store, organize and sync contacts across different devices. ıt helps you create and import new contacts with their mail addresses, phone numbers, and personal profiles. It has both desktop and mobile app versions.
Best for: Individual professionals and businesses.
Key features: Shared contacts, contact database, lead management, search and filter, data import and export.
Pricing: Google Contacts is completely free.
27. Monday Sales CRM
Monday Sales CRM is a customer relationship management software where you can streamline all work and it also helps you build better customer relationships. You can also get reports on your business’ sales process based on customer data.
Best for: Small and mid-sized businesses.
Key features: Activity dashboard, sales management, activity tracking, collaboration tools, reporting, and analytics.
Pricing: Monday Sales CRM offers a forever free version. The basic paid plan costs you $12.50/month peruser,r or you can see their special offers for annual plans.
26. Hubspot CRM
Hubspot CRM is a cloud-based customer relationship management system where you can keep all your data in one centralized database. It helps you track and analyze leads. It is used in many industries such as marketing, retail, accounting, real estate and so on. Sales teams can track deals and manage the sales pipeline via Hubspot CRM. It also has a mobile app.
Best for: Growing organizations and start-up companies.
Key features: Project management, client tracking, scheduling, sales pipeline management, and contract management.
Pricing: Hubspot CRM offers a free basic version. The paid package costs you $50 per month, or you can see their special offers for annual plans.
25. VipeCloud
VipeCloud is a contact management software that helps businesses streamline their sales and marketing processes. It includes features such as lead management, email marketing, task automation, and analytics.
Best for: Small and medium-sized businesses.
Key features: Customizable dashboard, lead capture forms, automated follow-ups, and email templates.
Pricing: VipeCloud offers a free trial. After the trial ends, the basic plan costs $24 per month per user.
24. ActiveCampaign
ActiveCampaign is a cloud-based contact management solution designed to help businesses of all sizes automate their marketing and customer engagement processes. It has both desktop and mobile apps.
Best for: Small and medium-sized businesses.
Key features: Contact database, email marketing, lead management, sales automation, CRM, drag-and-drop email designer, segmentation, and website tracking.
Pricing: ActiveCampaign CRM offers a free trial. The starter plan costs you $9/month per user, or you can see their special offers for annual plans.
23. Teamgate
Teamgate is a contact management platform that helps businesses organize and streamline their sales processes. It helps you manage leads and contacts and get insight into your customer relationships via various reporting tools.
Best for: Small and medium-sized businesses.
Key features: Include task management, a calendar system, lead pipeline management, and reporting tools.
Pricing: Teamgate offers a 14-day free trial. After the trial ends, the starter package costs you $9/month when billed annually.
22. EngageBay
EngageBay is a cloud-based contact management software that comes with CRM, marketing automation, and customer service features to help businesses improve their interactions with customers.
Best for: Small to medium-sized businesses.
Key features: Lead capture, email marketing, social media management, appointment scheduling, and helpdesk support.
Pricing: EngageBay offers both a free version and a free trial. After the trial ends, the basic plan costs $14.99/month per user, or you can see their special offers for annual plans.
21. Salesflare
Salesflare is a cloud-based contact management software that helps businesses automate their sales processes. It uses data from email, phone, social media, and other sources to provide a complete view of the customer, including their history, communication, and deals. It also helps create contact records and log sales activities.
Best for: Small and medium-sized B2B businesses
Key features: Contact management, task automation, email tracking, pipeline management, performance metrics, sales trend analysis, reporting, and integration with other tools.
Pricing: Salesflare offers a 30-day free trial. The starter plan costs you $35/month per user, or you can see their special offers for annual billing.
20. Pipedrive
Pipedrive is a popular contact management solution designed to help businesses streamline their sales process. It offers a user-friendly interface that enables businesses to manage their leads, deals, and contacts effectively. However, it doesn’t have a mobile app.
Best for: Sales teams, small businesses, and organizations.
Key features: Business card scanning, task management, territory management, calendar, data storage, marketing automation, and live chat.
Pricing: Pipedrive offers a free trial. After the trial ends, the basic plan costs you $14.90/month per user.
19. FLG
FLG is a cloud-based contact management software designed for small to mid-sized businesses. It allows users to manage and organize their contacts, track interactions, and automate workflows.
Best for: Small to medium-sized B2C businesses.
Key features: Lead management, workflow management, contact segmentation, email marketing, interaction tracking, and task automation.
Pricing: FLG offers a free trial. After the trial ends, the basic plan costs you £25 per month per user, or you can see their special offers for annual plans.
18. Insightly
Insightly is a cloud-based contact management software designed for small to medium-sized businesses. Its key features include lead and project management, task and calendar integration, email tracking, and custom reporting. Insightly offers seamless integration with popular business apps.
Best for: Service-based businesses
Key features: Reporting, workflow management, commenting, drag and drop, and percent-complete tracking.
Pricing: Insightly offers both a free version and a free trial. The basic paid plan costs you $29/month per user when billed annually.
17. Bitrix24
Bitrix24 is a cloud-based contact management software that offers a wide range of tools to help businesses manage their customer relationships effectively.
Best for: All types of businesses.
Key features: Contact management, knowledge base management, feedback management, sales funnel tracking, project management, and collaboration tools.
Pricing: Bitrix24 offers a 30-day free trial. The starter package costs you $61/month, or you can see their special offers for annual plans.
If you’re looking for other, more affordable alternatives for Bitrix24, make sure to read our comparison post!
16. Apptivo
Apptivo is a cloud-based contact management software that allows businesses to manage their customer data and interactions more efficiently.
Best for: Small and mid-sized businesses.
Key features: Activity dashboard, contact and lead management, document Storage, sales tracking, marketing automation, project management, and invoicing.
Pricing: Apptivo offers both a free version and a free trial. The basic plan costs you $8/month per user when billed annually.
15. Act!
Act! is a customer relationship management software designed to help small and medium-sized businesses manage their customer interactions and grow their businesses. It includes features such as contact and opportunity management, email marketing, and sales tracking.
Best for: Small and mid-size businesses in industries such as real estate, finance, and healthcare.
Key features: Contact and lead management, workflow automation, task management, marketing automation, interaction tracking, and email marketing.
Pricing: Act! offers a free trial. After the trial ends, the premium plan costs you $30/month per user when billed annually.
14. Keap
Keap is contact management software designed to help small businesses automate their sales, marketing, and customer service processes. It offers features such as lead capture forms, appointment scheduling, email marketing, and invoice creation.
Best for: Microenterprises, small businesses, medium-sized companies, and large companies.
Key features: Activity dashboard, sales management, activity tracking, collaboration tools, reporting, and analytics.
Pricing: Keap offers a free trial. The pro plan costs $129/month for 2 users.
13. Airtable
Airtable is a cloud-based contact management software that allows users to organize and track their contacts, projects, and workflows. It is an all-in-one contact manager software that combines the flexibility of a spreadsheet interface with other rich features.
Best for: Small and mid-sized businesses.
Key features: Time and expense tracking, kanban board, collaboration tools, issue management, contact database management, project planning, reporting, resource management, and client portal.
Pricing: Airtable offers both a free version and a free trial. Their basic plan costs you $12/month per user.
12. Zoho CRM
Zoho CRM is a cloud-based contact management software that helps your business manage customer interactions, automate sales processes, and analyze data to make informed decisions.
Best for: Businesses of all sizes.
Key features: Survey management, dashboard, multi-channel data collection, analytics, feedback management, and customer segmentation.
Pricing: Zoho CRM offers both a free version and a free trial. Their standard plan costs you $14/month per user or you can see their other annual plans.
11. Salesforce Sales Cloud
Salesforce Sales Cloud is a cloud-based CRM software designed to help businesses manage their sales processes and customer interactions. It helps you manage leads, accounts, contacts, and opportunities in one platform and provides real-time insights and reporting based on your customer data.
Best for: Companies of all sizes, in any industry.
Key features: Lead and opportunity management, campaign management, sales forecasting, source tracking, contact management, email integration, customizable dashboards and integrations with e-commerce platforms.
Pricing: Salesforce Sales Cloud offers a free version. The essential plan costs you $25/month per user.
10. Copper
Copper is a cloud-based contact management software designed to streamline customer relationship management for small and medium-sized businesses. Its intuitive interface and user-friendly design make it an ideal choice for sales teams
Best for: Small and mid-sized businesses.
Key features: Automatic data capture, pipeline management, task and project management, reporting, and integrations with popular tools.
Pricing: Copper offers a 14-day free trial. The basic plan costs you $25/month per user when billed annually.
9. Thryv
Thryv is a cloud-based contact management software designed to help small businesses manage customer relationships, automate tasks, and streamline operations.
Best for: Small businesses in industries such as health and wellness, and home services.
Key features: Appointment scheduling, online booking, payment processing, email and text marketing, and social media management.
Pricing: Thryv offers a free trial. After the trial ends, the basic paid plan costs you $39/month.
8. SugarCRM
SugarCRM is a cloud-based CRM software that helps businesses manage customer interactions and increase sales. It offers features such as lead management, marketing automation, customer service, and analytics. SugarCRM can be customized and integrated with other business tools and platforms.
Best for: Organizations with 50 to 5,000 employees across all industries.
Key features: Territory management, lead tracking, contact management, sales forecasting, email marketing, and customer support ticket management.
Pricing: SugarCRM doesn’t offer a free trial. Their basic plan costs $49 per month per user.
7. Nutshell
Nutshell is a cloud-based contact management software that helps small to mid-sized businesses manage customer relationships and sales processes. It offers features such as lead management, contact management, sales forecasting, and reporting. Nutshell can be customized and integrated with other business tools and platforms.
Best for: Small to mid-sized businesses that need a user-friendly CRM solution.
Key features: Team collaboration, email tracking, task management, pipeline management, and integrations with popular third-party apps.
Pricing: Nutshell offers a free trial. The basic paid plan costs you $19/month per user or you can see their special offers for annual plans.
6. Vcita
Vcita is a cloud-based contact management software that helps small businesses manage customer relationships, appointments, and payments. It offers features such as appointment scheduling, online payment processing, contact management, and marketing automation. Vcita can be customized and integrated with other business tools and platforms.
Best for: Small service-based businesses such as consultants, therapists, and personal trainers.
Key features: Online scheduling, automated reminders, client portal, invoicing, and email marketing.
Pricing: Vcita offers a free trial. Their basic plan costs you $19/month per user.
5. Dynamics 365
Dynamics 365 is a cloud-based contact management software that helps businesses manage customer relationships and streamline business operations. It offers features such as sales automation, customer service, marketing automation, finance, and operations. Dynamics 365 can be customized and integrated with other business tools and platforms.
Best for: Mid-sized to large enterprises that require a comprehensive CRM solution.
Key features: Lead tracking, contact management, sales forecasting, customer service ticket management, project management, and financial reporting.
Pricing: Dynamics 365 offers a free trial. Their basic plan costs you $20/month per user or you can see their special offers for annual plans.
4. ClickUp
ClickUp is a cloud-based project management and productivity tool that can be used as contact management software. It offers features such as task management, team collaboration, time tracking, and goal setting. ClickUp can be customized and integrated with other business tools and platforms.
Best for: Small to mid-sized businesses that require a comprehensive project management and productivity solution.
Key features: Task management, reminders, comments, time tracking, project templates, and integrations with popular third-party apps.
Pricing: ClickUp offers a free version. Their base package costs you $5/month per user or you can see their other plans.
3. Nimble
Nimble is a cloud-based contact management software that helps businesses manage customer relationships and streamline sales processes. It offers features such as contact management, social media integration, sales pipeline tracking, and email tracking. Nimble can be customized and integrated with other business tools and platforms.
Best for: Small to mid-sized businesses that require a user-friendly and affordable CRM solution
Key features: Contact management, social media integration, task management, sales pipeline tracking, and email tracking.
Pricing: Nimble offers a free trial. Their basic plan costs $25 per month per user.
If you’re looking for a more comprehensive alternative to Nimble, make sure to read our comparison post!
2. GreenRope
GreenRope is a cloud-based contact management software that offers comprehensive customer relationship management features along with marketing automation tools. It helps businesses manage contacts, create and execute marketing campaigns, and track their performance.
Best for: Small to mid-sized businesses that require an all-in-one CRM and marketing automation solution
Key features: Contact management, email marketing, marketing automation, event management, and social media management.
Pricing: GreenRope offers a free trial. The paid plan costs you $149/month per depending on features and customisation.
1. Raklet
Raklet is the best contact management software for small businesses as well as non-profits, associations, and clubs to manage their membership database, events, and communications. It offers features such as membership management, event management, online payments, and email marketing. Raklet can be customized and integrated with other business tools and platforms.
Best for: Non-profits, associations, and clubs that require an affordable and easy-to-use membership management solution.
Key features: Membership management, event management, online payments, email marketing, and CRM. It also provides you with access to real-time data and reports, allowing you to make data-driven decisions.
Pricing: Raklet offers a free version. The premium plan costs you $49/month depending on specific features and level of customization needed.
