Do you need online membership management software for your organization or community? If you are in Australia, you might think it is good to use a local product. But, in a globalized world, there might be better solutions that perfectly fit your needs. In this article, you will find all the necessary information about membership management software and the best ones in Australia this year.
What is membership management software?
A membership management software is an online platform that automates membership management within clubs, communities, and other member-based organizations. It has useful tools for managing members, processing payments and fees, scheduling, easily organizing events, and engaging with community members. There are so many options that you can choose from for your organization’s needs.
So, what does membership management software do?
If you have a community or are an organization, nonprofit, or club, an online membership management system will probably come in handy. These software typically offer many features, as we mentioned above, to empower and inform group members as well as administration and business process tools for organizations and clubs. You might be looking for a local product from Australia to ease the payment process and avoid currency transactions. Thankfully, there are so many global options available that offer useful integrations and features that could provide you with exactly what you need and more.
In this article, we listed the best membership management software from Australia and evaluated them in detail for you. We also offered the best alternative, Raklet, and compared it with our Australian competitors so that you can decide if Raklet has everything you need.
Best membership management software of Australia 2023
Member Jungle
Member Jungle is an online membership software system that makes it easy for organizations to manage their members and day-to-day tasks. As one of the best club management software in Australia, Member Jungle’s all-in-one platform offers not only membership and event management but an integrated mobile app that automatically updates alongside your website. It is mostly preferred by the clubs as Member Jungle was founded to offer solutions to ease the burden of managing time-consuming tasks off the clubs’ shoulders and let them enjoy their passions as a club.
Features: They offer tools for better management:
- Membership system, business directory, online learning, online store,
- Automated renewals, payment processing,
- Mobile app, digital member cards, event management,
- Email & SMS, blogs, chat rooms, group memberships,
- Custom data collections, and databases for car clubs.
Price: Member Jungle’s paid plans start at AU$89/mo. They offer Essentials (AU$99/mo), Standard (AU$177/mo), and Premium (AU$332/mo) plans. If billed yearly, you gain a 10% discount on the price. Plans differ in the number of members and features. They also offer Multiple Club Pricing, which requires booking a free demo for pricing information.
Capterra Rating: 4.7/5. Member Jungle got an overall good rating from its users.
- Responsive and helpful customer service
- Ease of finding members and creating reports
- Features are suitable for club management
- The help manual should be more elaborate and cover each and every feature with video as well
- Inability to register multiple family members for an event or annual membership without having to log off and on for each member
- Lack of an event option to restrict event ticket sales to 1 ticket per member
Memnet
Memnet is an Australian-based product of OMNI Software Solutions, which was founded in 2012 to offer membership, subscription, CRM, and event management solutions. They are mostly preferred by the associations, federations, unions, clubs, and charities across Australia and New Zealand. They are not on Capterra or other non-Australian software websites, which makes it hard to find relevant information.
Features:
- CRM, membership management, member database, and reports,
- Payment processing, manual invoices, direct debit processing,
- Event and training management, seating plans, automatic booking confirmation,
- Website building, content management, campaign management, subscriptions.
Price: Unfortunately, they do not have pricing information on their website. They offer a free trial. If you want to know more about Memnet, you need to book a demo.
Capterra Rating: Since they are not on Capterra, there is no reliable source we can read customer reviews. Only available information is from an Australian-based website for business reviews, NiceLocal, where Memnet has only 1 rating (5 stars) with no comments.
360 Membership
360 Membership is a membership management software product of cocoNET Technology company which was founded in 1996 in Sydney. Their aim is to provide internet solutions that can achieve measurable results. Their solution is best for professional societies, associations, trade unions, NFP’s and all common interest groups.
Features:
- Member portal, donations, calendar management, booking, event management, online booking details,
- Payment processing, online renewal, CPD (Continuing Professional Development) Maintenance, members discount, and payment captured in real-time,
- Newsletters, unlimited users, global setup, reports, and task management.
Price: There is no pricing information available on their website. You need to call for a demo for further information.
Capterra Rating: Like Memnet, 360 Membership is not on Capterra either. All we could find was an Australian-based website for business reviews, NiceLocal, where 360 Membership has only 1 rating (4 stars) with no comments.
ClubWorx
ClubWorx is one of the best local club management software in Australia. It was founded in 2015, and since then they offer solutions for fitness centers, gyms, yoga studios, and martial arts dojos. They offer packages such as martial arts software, gym, and PT software, yoga studio software, and dance studio software with all the features tailored according to special needs.
Features:
- Customized signup forms and waivers, and online contracts.
- Event management, class scheduling, and booking management, self check-in, POS scanners, attendance tracking,
- Payment processing, marketing automation, task management, emails and SMS, membership plans,
- CRM, unlimited accounts, dashboard
- Real-time reporting, ranking and grading students.
Price: ClubWorx has 4 different pricing plans, Starter (forever free), Growing (AU$89/mo), Accelerating (AU$129/mo), and Established (AU$149/mo). If billed annually, you can save 20%. They offer 30 days of a free trial.
Capterra Rating: 4.6/5. Overall, Clubworx users are satisfied with the software.
- Excellent, responsive, and helpful customer support, though when out of Australia, it might be harder to get support some complaints point out
- Useful extensive features
- Easy to use and a friendly experience
- Sign in feature helps a lot to track overall attendance
- The reporting function is good but higher-level analytics/insights are still a work in progress
- UI in mobile phones is not user-friendly
- The software from Admin to End User stand-point is difficult to use
- Can be confusing how to set up the reports
TidyHQ
TidyHQ is a complete member administration system with events, financials, CRM, and more to help communities grow. It was founded in 2009 in Melbourne. TidyHQ is best for organizations and associations of all sizes, sports, universities, colleges, rotary, non-profits, and many other types of groups.
If you like to read more about TidyHQ and its comparison with Raklet, check out TidyHQ Alternative: Raklet!
Features:
- CRM, event management, communication, meetings, task management, eCommerce, document management, online booking, and ticketing,
- Payment processing, attendance tracking, billing and invoicing,
- Fundraising,
- Website management, member database, and real-time reporting.
Price: TidyHQ offers only one simple Pro Plan, which is $79/mo. If you choose to pay annually, it is $890 with a discount. TidyHQ also offers a free trial.
Capterra Rating: 4.3/5. It has an overall good rating on Capterra.
- Contains must-features in a simple, easy-to-use interface
- Easy to navigate
- Good for managing club documents and membership records
- There are limitations in some features such as not being able to attach a document to an agenda or meeting minutes from the file storage area
- Emailing is a bit difficult to navigate
- More customization options are needed
Great Alternative: Raklet Membership Management Software!
Raklet is an all-in-one solution that you can manage your members in a meaningful and efficient way. Raklet’s extensive features allow you to organize and manage your members, income, and events from a single platform. Our membership software is easy to set up, intuitive, as well as provides a comprehensive set of membership tools.
- You can track all membership information through our powerful CRM.
- Help your community thrive with extensive membership profiles and digital member cards. Create customizable membership forms and accept online applications either automatically or manually.
- Create different tiered membership plans and easily collect one-time or annual membership fees.
- Follow and analyze real-time member data and store them in our secured database.
- Build a platform to increase member engagement with our private messaging feature, as well as our discussion boards.
- Reinforce this with your branded member app and keep your members updated with push notifications.
- You can also create member-only events, sell tickets, and accept donations with a few simple steps.
- Your payment processing will not be a headache with our payment integrations like Stripe, PayPal, and more. Our 4000+ integrations and extensive customizations will provide everything you need.
Pricing Plan and Reviews
We have a simple and transparent pricing plan. You can have a forever-free plan for up to 50 members. Or you can opt for the best option according to your needs from the Essentials, Professional or Premium plans. Our paid plans start at $49/mo. We also offer a free trial so that you can try it out first.
Moreover, Raklet received 4.8/5 stars in Capterra, which makes it one of the highest-rated membership management software among its competitors. Our clients are satisfied with our extensive and versatile features, integrations, user-friendly interface, and extensive customization options.
You can also go through GetApp, G2, and SourceForge to see what our customers will tell you!
You can schedule your demo and talk to one of our specialists to get to know Raklet better!
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